The printed versions of manuals have our printing and binding information in their description. The downloadable ones have the words download and PDF in their description. If you are ordering a download please ignore the mailing information on the order form. Nothing will be sent to you through the mail. Please note that downloads can only be paid for with a credit card. When it gets approved the download will be released from the system and a new page will come up where there is a link for you to click on. By clicking on it you will then begin receiving the download. If you have a problem with the download, email me and I will be glad to assist you.