Please double check that you are ordering the right item because downloads and printed manuals are entirely separate items. When you order a download you will NOT be receiving anything in the mail, even though the mailing information is a built in part of the order form. Please, just fill that page in, continue with the order form and then submit the order. Within moments of your order being submitted and your credit card being approved, a new page with a link to the download will come up. You have to click on that link to receive your download. If you have a problem receiving the download, EMAIL me and I will assist you. I am noticing that the downloads do NOT work on smart phones or tablets so please plan on receiving your download on an old fashioned computer instead of on one of them. NOTE: All international orders and downloads must be paid for with a credit card. We accept Visa and MasterCard.